- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 1 Apr 202521
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 30 Apr 20258,662
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 1 Apr 202549
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 30 Apr 20253,211
- What onboarding information is required for a Trust?Published on 13 Oct 2023Updated on 1 Apr 202594
- What onboarding information is required for a Publicly Traded Company?Published on 13 Oct 2023Updated on 1 Apr 202568
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 1 Apr 2025114
- How do I update my login password?Published on 22 Aug 2023Updated on 24 Apr 202526
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 1 Apr 202545
- How do I know what my institution type is?Published on 13 Oct 2023Updated on 1 Apr 202599
- How do I verify an individual account?Published on 25 Sept 2023Updated on 16 May 202527,136
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 21 Apr 20253
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,494
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,563
- How do I change my email?Published on 6 Sept 2023Updated on 11 Jun 20253,361