FAQ
Account management and security
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 202553
- How do I register an account on OKX?Published on 23 May 2024Updated on 10 Jun 202520,096
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 4 Jun 202513,361
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 30 Apr 20258,668
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 30 Apr 20253,213
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,494
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,563
- How do I change my email?Published on 6 Sept 2023Updated on 11 Jun 20253,364
- How do I change my phone number?Published on 7 Sept 2023Updated on 11 Jun 202511,997
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 1 Apr 202512,330
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20255,478
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 1 Apr 20252,411
- How do I download my account statements?Published on 6 Nov 2024Updated on 27 May 202523
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 1 Apr 2025370
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 3 Jun 2025338
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