Support center
Here to help you 24/7
Top questions
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202553,633
How do I find my user ID (UID)?
Updated on Apr 4, 2025117
How do I verify an individual account?
Updated on May 16, 202527,358
Why hasn't my withdrawal arrived in the account?
Updated on Jun 18, 202517,535
How do I create passkeys? (app)
Updated on Apr 30, 20258,848
Getting started
How do I link an authenticator app?
Updated on Jun 17, 202513,492
How do I make a deposit? (app)
Updated on Jun 4, 2025119,302
How do I make a withdrawal? (app)
Updated on Jun 11, 20254,068
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,144
Why hasn't my withdrawal arrived in the account?
Updated on Jun 18, 202517,535
FAQ
View more