FAQ
Account management and security
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Oct 28, 20251
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Oct 24, 20252
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Oct 15, 2025138
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Sep 8, 2025146
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Oct 28, 20251,584
- How do I register an account on OKX?Published on May 23, 2024Updated on Oct 24, 202523,814
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202514,815
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 202510,715
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Sep 8, 20253,981
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Sep 18, 20253,834
- What is sub-account?Published on Aug 22, 2023Updated on Sep 8, 20251,723
- How do I change my email?Published on Sep 6, 2023Updated on Sep 8, 20253,732
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20253,489
- How do I change my phone number?Published on Sep 7, 2023Updated on Oct 24, 202513,280
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Oct 9, 202513,038
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