Support center
Here to help you 24/7
Top questions
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202552,418
How do I stay safe from phishing SMS using the name 'OKX'?
Updated on May 22, 202592
Why hasn't my withdrawal arrived in the account?
Updated on Jun 4, 202517,348
How do I use a physical security key to protect my account?
Updated on May 8, 20255,284
What are Source of Funds (SoF) and Source of Wealth (SoW)?
Updated on May 19, 2025209
Getting started
A beginner's guide to identity verification
Updated on Jun 4, 20255,976
How do I link an authenticator app?
Updated on Jun 4, 202513,328
Why hasn't my deposit been credited?
Updated on Jun 4, 202511,915
Why hasn't my withdrawal arrived in the account?
Updated on Jun 4, 202517,348
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,195
FAQ
View more