How do I activate my Pay?

Pay is a smart wallet that enables password-free and facial-recognition payments. It allows you to seamlessly send and receive USDC and USDT across X Layer, Tron, and major Ethereum-compatible networks. Sending via X Layer incurs no additional fee. To enhance security, Pay incorporates advanced technologies such as passkeys, multi-signature authorization, and ZK Email recovery—ensuring you retain full control over your funds.

Additionally, Pay accounts support fund transfers between exchange accounts and can send and receive digital assets directly to and from on-chain wallet addresses.

Pay also offers social features, including direct transfers within chats and the ability to create group red envelopes. While transferring digital assets to external wallet addresses is supported, please note that corresponding gas fees will apply.

What are the requirements to activate Pay?

• A successfully registered personal account on our platform.

• Completed identity verification on the platform.

• Successful creation of a passkey (Android devices must support Google services).

• The country used for identity verification must not be on the restricted list here.

• The app must be updated to the latest version (Recommended: iOS 16+ and Android 7+).

You can activate Pay by following these steps:

How do I activate it?

1. Switch to the Pay homepage: open the app, tap Exchange at the top, switch to Pay, then select Get started

   

   Proceed to select Exchange to trigger mode selection

   

   Select Pay to load the Pay page

   

   Select Get started to complete the verification process

2. Activate the Pay account according to the operating instructions: on the Pay page, select Activate Pay, complete the security verification (as shown on the screen), and your Pay account will be activated.

   

   Start the activation by selecting the Activate Pay option

   

   Complete the security verification

   

   Now you can start exploring the complete Pay experience

Why do I need to create a passkey to activate my Pay account?

• Pay accounts are based on smart contract wallet architecture.

• Creating a Pay account automatically generates a unique passkey.

• All transactions in Pay mode require user authorization via this passkey.

What's the difference between Pay Passkey and Exchange Passkey?

• These are two distinct and independent passkey systems.

• If you’ve previously set up a passkey for exchange account login or transaction verification, you’ll still need to create a separate passkey for Pay.

• The Pay passkey is solely used for signing transactions within the Pay environment.

Why is using a third-party passkey manager not recommended?

Third-party passkey management apps sometimes lack the advanced risk reminder and safeguards needed for secure passkey operations. This can lead to issues such as accidental deletion or passkeys being overwritten—making recovery difficult or even impossible.

These risks are especially relevant for users on Apple devices, where compatibility and system integration are critical. To ensure the best security and reliability, we strongly recommend using the native passkey management tool—Passwords—to create, store, and manage your passkeys.

Learn more about Pay Passkey here.