How do I deposit AED with Simple bank transfer？

You can complete an AED deposit using Simple bank transfer as your payment method on OKX. It allows you to link your bank account to OKX and enjoy a seamless in-app deposit experience.

This payment method is available on both the OKX website and app, and the steps are the same. We'll walk you through the process using the app as an example.

How do I link my bank account?

1. Go to Deposit Cash on your OKX app

2. Select AED and + Add account to connect your bank account via Simple bank transfer

Select Simple bank transfer option to kickstart cash deposit

Select Next to add your account

3. You may select the bank you'd like to add and sign-in your bank account

Note:

• Only AED-supported bank accounts under your own name can be linked

• Name mismatch with your OKX account will result in rejection

• OKX can't access your bank credentials, modify your account details, or make payments without your consent

• In the UAE, banks may impose a 0–4 hour waiting period when adding a new beneficiary. This is set by the bank and is outside of OKX's control

• Once your bank completes this process, you will receive an OKX in-app notification and an email informing you that your account is ready for deposits

  

  Sign-in to your bank account
  

4. Your bank will prompt you to authorise the account linkage request through one of the following methods:

• Banking app notification & confirmation

• One-Time Password (OTP)

• Security questions

  

  Continue to authorise the transaction
  

5. Once authorised, switch back to the OKX app. You'll see a connection successful page below confirming that your account has been added

Successfully linked with OKX via Simple bank transfer

How do I make a cash deposit via a linked bank account?

1. Open your OKX app, select Deposit then Deposit cash

   

   Opening the deposit page from the homepage

2. Select your linked bank account and Next

   

   Select the linked bank account

3. Enter your preferred amount, then select Preview (Min deposit amount is 10 AED) and Confirm your deposit

   

   Input your deposit amount and select preview

   

   Confirm your deposit

4. Complete the authorization and approval of your transaction via your bank's verification process

   

   Example: banking app notification & confirmation from Emirates NBD app

5. After authorizing, you'll see a payment success page. Your deposit will show as 'Pending' until the funds are fully received in your OKX account

   

   Payment successful page after you approve the transaction

Note:

• Every deposit requires your authorization to complete the transaction, ensuring that no funds are transferred without your explicit approval

• Deposits under 50,000 AED are usually processed within 5 minutes, with a maximum processing time of 1 business day

• Deposits of 50,000 AED or more may take up to 5 business days to process

How do I unlink my bank account?

1. Go to Select depposit method page and select settings in Simple bank transfer

   

   Select settings under Simple bank transfer

2. Select Remove to completely remove it from the Simple bank transfer

   

   Select remove to confirm unlink your bank account
   

FAQ

1. Why am I not able to see the "Deposit cash" feature?

To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.

2. Why am I only able to select certain payment method types?

To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you have provided during onboarding to OKX.

3. Why am I encountering a "Cash deposit unavailable" message?

This means that fiat payment services aren't currently available in your region.

4. Why do I need to verify my identity before making a deposit?

We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.

5. How do I check my cash deposit history?

You can review your deposit history:

• On the web: select Assets > Deposit > All deposits

• On the app: select Portfolio > transactions > filter Cash deposit type

Web: all deposits on the deposit page

App: transactions on the Portfolio page